This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, fill out a form, Open a Support Ticket or enter information on our site.

Personal and Sensitive Information

Our ELD requires us to utilize Android's Background Location permission.  This permission allows our application to activate the device's GPS location while it is active in the background. This means that we can continue to obtain GPS locations to populate RODS position and location data when the user is in a GPS application, in a phone call, or otherwise using their device. This functionality fulfills US and Canada government mandated requirements that long distance truck drivers maintain accurate, electronically logged records of duty status. This regulation, found in part 395 of title 49 of the code of US federal regulations and the CCMTA's ELD Technical Standard, requires our application to abide by stringent data collection and privacy standards. 

Drivers may, understandably, be wary of the application tracking them unnecessarily. While we assure you that the application only obtains and records location data when it is necessary to write an ELD event, we want to ensure drivers feel comfortable with the application and understand when it is capable of obtaining location data. First, it is important to remind them that this permission is used for a reason. We, and by extension they, are required by law to report an accurate location for almost every event that appears in their record. This includes:

• Changing Duty Status (4.5.1.1. Event: Change in Driver's Duty Status)
• Engine Ignition Events (4.5.1.6. Event: CMV's Engine Power Up and Shut Down Activity)
• Every hour while in Driving status (4.5.1.2. Event: Intermediate Logs)
• Every 5 miles while driving (4.3.1.6. CMV Position (g))

It is also important that drivers understand that we use this permission to identify and properly log unidentified driving. Failing to do so can present significant problems for them and for their carrier, so it is in their best interest to allow the application to track location throughout their shift, even when they are performing tasks away from the vehicle.

We have no interest in tracking drivers outside of their shift, but in case they are nervous about this possibility, there exist three easy ways for drivers to identify whether or not the application is running in the background, and therefore able to look up their location:

1. The application's logo will be visible at the top of their screen, near the time:
   
   
2. They will be able to find it in the app viewer:
   
   
3. A notice will appear in the drag-down notification screen:
   
   

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To allow us to better serve you in responding to your customer service requests.
• To quickly process your transactions.
• To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly, that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. More information can be found at this link

We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. More information can be found at this link

CalOPPA

According to CalOPPA, we agree to the following:

• Users can visit our site anonymously.
• Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
• Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

• We will notify you via email Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service

To be in accordance with CANSPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can also email us at support@iimswiss.com. We will promptly remove you from all email lists.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us anytime. Our contact detail can be found here

Last Edited on 2021-06-03